Frequently Asked Questions
Everything you need to know about our professional barbering tools and services.
Do you offer a warranty on electric clippers and trimmers?
Yes, all professional electric tools come with a one-year manufacturer warranty covering defects in materials and workmanship.
How long does shipping take for professional equipment?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for barbers who need their tools urgently.
Can I return shears or razors if I have already used them?
For hygiene and safety reasons, we can only accept returns on shears and razors that are unused and in their original, sealed packaging.
Do you provide bulk discounts for barber shops and salons?
Absolutely. We offer tiered pricing for bulk orders of consumables like neck strips, blades, and aftershaves. Please contact our sales team for a quote.
Are your products genuine and professional grade?
We are an authorized distributor for all brands we carry, ensuring that every product is 100% authentic and designed for high-volume professional use.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Klarna and Afterpay for larger equipment purchases.